1. Introduction
These Terms and Conditions (hereinafter referred to as "Terms") govern the use of the 96tv platform. By creating an account, using our services, or placing any bet on 96tv, you are deemed to have accepted these Terms. If you have not read these Terms in full or do not agree with them, please refrain from using the 96tv platform.
96tv is an online betting and casino platform designed specifically for users in Bangladesh. We offer Sports Betting, Live Casino games, RNG games, and other gaming services. To use these services, you must comply with these Terms, our Privacy Policy, our Responsible Gaming Policy, and all other applicable policies.
Important Note: These Terms may be updated from time to time. Continued use of the 96tv platform after updated Terms take effect will be considered your acceptance of the new Terms. We recommend checking this page regularly.
2. Definitions
The following terms used in these Terms and Conditions are defined as:
"Platform"
The 96tv website, mobile site, and all associated applications and services.
"User"
Any individual who holds a registered account on 96tv and uses our services.
"Bet"
Any form of gambling or wagering conducted on the 96tv platform.
"Account Balance"
The amount of funds currently held in a user's account.
"Bonus"
Any promotional funds or free bets provided by 96tv.
"KYC"
Know Your Customer - user identity verification process.
3. Eligibility and Age Limit
The following eligibility criteria must be met to create an account and use services on the 96tv platform:
Age and Legal Eligibility
You must be 18 years of age or older. 96tv strictly prohibits minors from creating accounts and gambling. We may request ID to verify your age at any time.
- Age may need to be verified using a national ID card, passport, or driving licence.
- Accounts found to belong to minors will be suspended immediately, and all funds may be forfeited.
- You must be legally eligible to participate in online gaming in Bangladesh.
Geographic Restrictions
96tv is designed primarily for users in Bangladesh. Our services may be prohibited or restricted in certain countries or regions. It is your responsibility to comply with the laws of your own country.
Prohibited Users
The following individuals are not permitted to use 96tv:
- Users who have previously been banned from 96tv or any other gaming site.
- Users enrolled in a self-exclusion program.
- Anyone operating an account on behalf of another person.
- 96tv employees, contractors, and their immediate family members (up to the third degree).
4. Account Rules
The following rules apply to creating and maintaining an account on 96tv:
4.1 Account Registration
You must provide complete and accurate information when creating your account. Submitting false or misleading details is a breach of these Terms and may result in your account being suspended.
- Each individual may register only one account.
- If multiple accounts are detected, all associated accounts may be closed.
- You must provide your name, address, date of birth, and contact details accurately.
- Create a strong password when registering.
4.2 Account Security
You are fully responsible for maintaining the security of your account. Keep your login details confidential and never share them with anyone.
- Do not share your username or password with anyone.
- We recommend enabling Two-Factor Authentication (2FA) on your account.
- Notify 96tv immediately if any unauthorized transactions occur on your account.
- Always sign out after logging in on a public or shared device.
4.3 Account Verification (KYC)
96tv may request documentation to verify your identity at any time. This is required for security and legal compliance purposes.
| Document Type | Example | Purpose |
|---|---|---|
| Identity Document | NID, Passport, Driving License | Age & Identity Verification |
| Proof of Address | Utility bill, bank statement | Address Confirmation |
| Proof of Payment | Bank card photo, bKash screenshot | Transaction Verification |
4.4 Account Suspension & Closure
96tv reserves the right to suspend or close your account at any time, especially if:
- Any breach of these Terms occurs.
- Suspicious or fraudulent activity is detected.
- You are found to be a minor.
- Multiple accounts are detected.
- You fail to provide the required KYC documents.
- Responsible gaming policy is violated.
5. Betting Terms & Conditions
All betting activities on 96tv are governed by the following terms and conditions:
5.1 Bet Acceptance
All bets are only valid once accepted by 96tv. A bet is considered accepted once it appears in your account's bet history.
- 96tv reserves the right to reject or cancel any bet.
- Bets placed due to an obvious error or technical issue may be voided.
- Pre-match bets placed after an event has started will be voided.
- Minimum and maximum bet limits may vary by game and market.
5.2 Bet Settlement
Bet settlement is based on official results. 96tv strives to settle bets as quickly as possible, but in some cases we may need to wait for official confirmation.
5.3 Obvious Errors
In the event of an Obvious Error, 96tv reserves the right to void the bet and re-settle it at the correct price.
What is a Clear Error? For example, if the winning odds for a football match should have been 1.01 but were mistakenly shown as 10.0. Such obvious technical or human errors will be considered clear errors.
5.4 If a Match is Abandoned or Postponed
If any match or event is abandoned, postponed, or cancelled, the rules for related bets are as follows:
- Pre-match bets will normally be void and stakes refunded.
- Live bets settled before the event was abandoned will remain valid.
- If the match resumes within a specified period (usually 24–48 hours), the bet may remain valid.
6. Payments & Transactions
The following rules apply to deposits and withdrawals on 96tv:
6.1 Deposit
You may only use payment methods registered in your own name. Third-party payments are strictly prohibited.
- The minimum deposit amount is generally ৳500.
- Deposits are typically processed instantly.
- No deposit fees are charged by 96tv, but your payment provider may charge fees.
- BKash, Nagad, Rocket, and other local payment methods are accepted.
6.2 Withdrawals
Withdrawal requests will not be processed until your account is fully verified (KYC completed).
- Minimum withdrawal amount is typically BDT 1,000.
- Withdrawal requests are processed within 15 minutes to 48 hours.
- Additional verification may be required for your first withdrawal.
- Withdrawals must be made through the same method used for the deposit.
- A maximum daily withdrawal limit may apply.
6.3 Anti-Money Laundering
96tv complies with Anti-Money Laundering (AML) policy. You must meet the turnover requirement before making a withdrawal.
Turnover Requirement: Generally, you are required to wager your deposit amount at least once before making a withdrawal. If a bonus is active, a higher turnover requirement may apply.
7. Bonuses & Promotions
96tv offers a range of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.
7.1 General Bonus Terms
- Each bonus has specific wagering requirements.
- Bonus funds must generally be used within a specified time period.
- Claiming bonuses through multiple accounts is strictly prohibited.
- If bonus abuse is detected, all bonuses and winnings may be forfeited.
- 96tv reserves the right to withdraw or modify bonuses at any time.
7.2 Wagering Requirements
Wagering requirement is the condition of how many times you must bet before you can withdraw a bonus.
Example: If you receive a BDT 1,000 bonus with a 5x wagering requirement, you must place bets totaling BDT 5,000 before you can withdraw the bonus.
7.3 Bonus Opt-Out
You may decline any bonus at any time. To do so, contact customer support before the bonus is activated.
8. Responsible Gaming
96tv promotes responsible gaming and provides players with a range of tools to help them stay in control.
Deposit Limit
You can set daily, weekly, or monthly deposit limits. Once set, limits cannot be increased for at least 24 hours.
Time-out and Self-Exclusion
You can temporarily (Time-Out) or permanently (Self-Exclusion) restrict yourself from gaming.
- Time-Out: from 1 day up to 6 weeks.
- Self-Exclusion: 6 months, 1 year, or permanently.
Signs of Problem Gaming
Seek help if you experience any of the following signs:
- Spending excessive time on gaming while neglecting other responsibilities.
- Chasing losses by placing increasingly larger bets to recover lost money.
- Lying to family or friends about your gaming activity.
- Borrowing or stealing money to bet.
To learn more about responsible gaming, visit our Responsible Gaming Page View.
9. Intellectual Property
All content, designs, logos, trademarks, and software on the 96tv platform are the property of 96tv or its licensors and are protected by intellectual property law.
- You may not copy, modify, or distribute any content from 96tv.
- Using the 96tv logo or branding without permission is prohibited.
- Reverse engineering or decompiling any software on the platform is strictly prohibited.
10. Liability and Indemnification
96tv is not liable for the following:
10.1 Limitation of Liability
- Losses resulting from technical issues, server downtime, or internet connectivity problems.
- Delays or issues caused by third-party payment providers.
- Unauthorized access to your account resulting from your own negligence.
- Losses due to a sports event being cancelled, postponed, or having its result changed.
- Financial losses resulting from betting-related decisions.
10.2 Indemnification
You agree to indemnify 96tv in the following circumstances:
- Any loss or legal costs arising from a breach of these terms.
- Issues arising from false or inaccurate information provided by you.
- Any loss suffered by 96tv as a result of your unlawful activity.
11. Dispute Resolution
If you have a complaint or dispute, please follow the steps outlined below:
11.1 Complaints Process
- First, contact the 96tv customer service team via live chat or email.
- Clearly describe your complaint and provide any relevant evidence (screenshots, bet IDs, etc.).
- 96tv will typically provide an initial response within 24–48 hours.
- Complex cases may take 7–14 working days to resolve.
11.2 Arbitration
If a complaint cannot be resolved through our customer support team, an independent arbitrator may be appointed. The arbitrator's decision will be final and binding on both parties.
12. Changes to Terms & Conditions
96tv reserves the right to update or modify these terms at any time. In case of significant changes, we will notify you via email or a notice on the site.
- Continued use of the platform after changes will be deemed acceptance of the new terms.
- If you do not wish to accept the updated terms, you have the right to close your account.
- Please refer to the "Last Updated" date at the top of this page.
13. General Provisions
13.1 Entire Agreement
These Terms, the Privacy Policy, and all other relevant documents together constitute the entire agreement between you and 96tv.
13.2 Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
13.3 Transfer
You may not transfer your rights or obligations under this agreement to any other party. 96tv reserves the right to transfer its own rights.
13.4 Contact
For any questions regarding these Terms or 96tv services, please contact us:
Email: [email protected]
Live Chat: Available 24/7