From deposits and bonuses to withdrawals, the app, and your account — find answers to everything in one place. Search below or browse the full list of questions.
These are the most frequently asked questions from 96tv members. Click on any question to see the full answer.
The minimum deposit on 96tv depends on your chosen payment method. General guidelines are listed below:
Mobile banking deposits typically carry no extra fees, and funds are credited to your 96tv balance instantly. When making your first deposit, always use a payment method registered in your own name, as names are checked during KYC verification. To claim a bonus, make sure the promo code or bonus option is active at the time of deposit.
96tv is a fully mobile-optimized platform. Simply visit 96tv.pro in your smartphone's browser for the full experience — no separate app download required. The site runs smoothly on both Android and iOS devices.
For even quicker access, you can add a shortcut to your home screen directly from your browser:
96tv is an adult (18+) gaming platform. No one under the age of 18 is permitted to create an account or place a bet. This is a core part of our responsible gaming policy.
Your date of birth is required at registration, and 96tv automatically verifies your age. Additionally, a National ID card or birth registration certificate may be requested at any time as part of the KYC process.
If you suspect a minor has created an account, please notify us at [email protected] and we will take immediate action.
Forgetting your password happens to everyone. Resetting it on 96tv is simple and can be done in just a few minutes:
If you also don't have access to your registered email, please contact support via live chat. Once your identity is verified using your name and phone number, our team will assist you with account recovery.
Yes, 96tv has a referral program that rewards you for referring friends. Once your friend successfully registers and makes their first deposit, you will receive your referral reward.
Steps to earn your referral bonus:
96tv generally does not charge any fees for withdrawals. However, your payment service provider (e.g. bKash, Nagad, or your bank) may apply their own transfer fees, which are outside of 96tv's control.
General information about withdrawal limits:
For large withdrawals, submit your KYC documents (national ID, utility bill, or bank statement) in advance. Your first withdrawal may take a bit longer due to the verification process.
Deposits via bKash, Nagad, or Rocket usually reflect in your 96tv balance within 30 seconds to 5 minutes. In some cases, it may take a little longer.
If your deposit hasn't arrived, follow these steps:
No questions found.
Try different keywords or contact support.
Use a strong password of at least 8 characters. Never reuse the same password on other sites, and change it every 3 months.
Open 96tv.pro in your browser and add it to your home screen. It works just like a standalone app and takes up far less storage.
Check the promotions page regularly after logging in. Daily cashback, weekly reload bonuses, and special offers are posted frequently.
Submitting your KYC documents before withdrawing speeds up the process. Have a photo of your national ID and a selfie ready.
Set deposit limits and session time. Gaming is for entertainment, not a source of income. To learn more, Responsible Gaming page.
If you can't find your answer in the FAQ, 96tv's customer support team is always here to help. Contact us for assistance in Bengali.
For the fastest assistance, use live chat. Average response time is 5 minutes.
For detailed issues, reach out by email. You'll typically receive a response within 24 hours.
For a quick resolution: When contacting support, have your account username, a description of the issue, and any relevant screenshots or transaction IDs ready. This helps resolve issues faster.
Thousands of Bangladeshis play on 96tv every day. Find out why this platform is so popular.
Your account is protected with 256-bit SSL encryption, KYC verification, and advanced fraud detection.
Deposits via bKash, Nagad, or Rocket reflect in your balance within seconds. No hassle.
Welcome bonuses, referral rewards, weekly cashback, and special tournament prizes.
Play real-time baccarat, roulette, blackjack, and poker with professional dealers.
Full experience on any smartphone, straight from your browser. No separate app download needed.
Live chat support in Bangla, available 24/7. Get fast help with any issue, any time.
If you already have an account, log in and start playing your favourite games. New here? Register for free and claim your welcome bonus.
18+ only. Play responsibly.